Last updated: 06.10.2026
 

At ROYAL DRINKS IBERICA S.L. (“Royal Drinks Iberica”, “we”, “us” or “our”), we respect your privacy and are committed to protecting your personal data.
 

This Privacy Policy explains how we collect, use, store and protect personal data when you visit or interact with our website.
 

Please read this Privacy Policy carefully so that you understand how your personal data is processed.
 
1. DATA CONTROLLER

The entity responsible for the processing of your personal data is:
 

ROYAL DRINKS IBERICA S.L.

Registered address: CALLE GANDIA 3, ESC. 1, PLANTA 0, PUERTA 6
NIF: B44986974
Email: info@royaldrinksiberica.com
Telephone: +34 646 966 679
 

For any questions regarding the processing of your personal data or the exercise of your data protection rights, you may contact us using the details above.

 
2. WHAT PERSONAL DATA DO WE COLLECT?
 

Depending on how you interact with our website, we may collect the following categories of personal data:

Information you provide directly

When you contact us, request information or submit a reseller or business enquiry, we may collect:

• Name and surname

• Email address

• Telephone number

• Company name

• Job position or professional information

• Business address

• Any other information you choose to include in your message or enquiry

Technical and browsing information

When you visit our website, certain technical information may be collected automatically, depending on the cookies and technologies enabled on your device, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Language preferences

• Pages visited

• Date and time of access

• Website usage and interaction information

The use of cookies and similar technologies is explained in our Cookie Policy.
 
3. HOW DO WE COLLECT YOUR DATA?
 

We may collect personal data:

• When you voluntarily submit information through a contact or reseller form;

• When you contact us by email or other communication channels;

• When you browse or interact with our website;

• Through cookies and similar technologies, where applicable and in accordance with our Cookie Policy.

We only request information that is reasonably necessary for the relevant purpose.
 
Website Platform and Data Processing

Our website is hosted and operated using Wix.com, which provides the website infrastructure, hosting and related services.

When you submit personal information through our website, such as through a contact or reseller enquiry form, Wix may process and store that information on our behalf as a data processor.

Royal Drinks Iberica remains responsible for determining the purposes and means of processing personal data collected through our website, while Wix processes such data in accordance with our instructions and its applicable Data Processing Agreement.

Wix may process personal data through its own entities and authorised sub-processors in different countries. Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with applicable data protection legislation.

For further information about how Wix processes personal data, please refer to the Wix Privacy Policy and Data Processing Agreement.

 
4. PURPOSES OF PROCESSING

We may process your personal data for the following purposes:

Responding to enquiries

If you contact us through our website or by email, we may use your information to respond to your enquiry, request for information or question.

Managing reseller and business enquiries

If you submit a reseller or business enquiry, we may use your information to assess your enquiry, contact you, discuss potential business cooperation and manage our commercial relationship with you.

Providing and improving our website

We may process technical and browsing information to operate, maintain, secure and improve our website and to understand how visitors use it.

Communications and marketing

Where you have provided the required consent, we may use your contact details to send you information about Royal HUGO, our products, news, promotions, events or other commercial communications.

You may withdraw your consent to receive marketing communications at any time.

Legal and regulatory compliance

We may process personal data where necessary to comply with applicable legal or regulatory obligations.
 
5. LEGAL BASIS FOR PROCESSING
 

Depending on the purpose, we may process your personal data on the following legal bases:

• Consent: where you have given your consent to a specific processing activity, such as receiving marketing communications where consent is required.

• Performance of a contract or pre-contractual measures: where processing is necessary to respond to your request or take steps at your request before entering into a business relationship or contract.

• Legal obligation: where processing is necessary to comply with a legal or regulatory requirement.

• Legitimate interests: where processing is necessary for our legitimate business interests, provided that these interests do not override your fundamental rights and freedoms.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
 
6. MARKETING COMMUNICATIONS
 

We may send commercial communications where we have a valid legal basis to do so.

If you have subscribed to receive marketing communications, you may unsubscribe at any time by following the unsubscribe instructions included in the relevant communication or by contacting us at:

info@royalldrinksiberica.com

We will not use your personal data for unrelated marketing purposes without an appropriate legal basis.
 
7. DATA RETENTION
 

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

The retention period will depend on the nature and purpose of the processing.

For example:

• Enquiry data will generally be retained for as long as necessary to respond to and manage the enquiry and, where applicable, for the duration of the resulting business relationship.

• Data processed for contractual or legal purposes will be retained for the periods required by applicable legislation.

• Marketing data will be retained until you withdraw your consent or otherwise object to receiving such communications, subject to applicable legal requirements.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
 
8. RECIPIENTS OF PERSONAL DATA
 

We may share personal data with trusted service providers where this is necessary to operate our website or provide our services.

These may include providers of:

• Website hosting and website management;

• Email and communication services;

• Customer relationship management or business management systems;

• IT and technical support;

• Analytics and website functionality;

• Professional, legal, accounting or other advisory services.

Such providers will only process personal data in accordance with our instructions and applicable data protection requirements where they act as data processors.

We may also disclose personal data where required by law, by a competent authority or where necessary to establish, exercise or defend legal claims.

We do not sell your personal data to third parties.
 
9. INTERNATIONAL DATA TRANSFERS
 

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

Such safeguards may include an adequacy decision by the European Commission, Standard Contractual Clauses or another legally recognised transfer mechanism.
 
10. DATA SECURITY
 

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of information transmitted through the internet, but we take reasonable measures to protect the information under our control.

 
11. YOUR DATA PROTECTION RIGHTS
 

Under applicable data protection legislation, you may have the right to:

• Request access to your personal data;

• Request correction of inaccurate or incomplete personal data;

• Request deletion of your personal data where legally applicable;

• Request restriction of processing;

• Object to certain processing activities;

• Request data portability where applicable;

• Withdraw consent where processing is based on consent;

• Object to direct marketing at any time.
   

To exercise your rights, please contact us at:

info@royaldrinksiberica.com
 

Your request should identify you sufficiently for us to verify your identity and process your request securely.

We will respond to your request within the time period required by applicable law.

The exercise of these rights is generally free of charge, unless applicable law allows us to charge a reasonable fee or refuse to act on a request that is manifestly unfounded or excessive.
 
12. RIGHT TO LODGE A COMPLAINT
 

If you believe that your personal data has not been processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the relevant data protection supervisory authority.

In Spain, the competent supervisory authority is:
 

Agencia Española de Protección de Datos (AEPD)

Website: www.aepd.es
 

You may contact the AEPD if you believe that your data protection rights have been infringed.
 
13. CHILDREN AND MINORS
 

This website contains information relating to alcoholic beverages and is intended exclusively for persons aged 18 and over.

We do not knowingly collect personal data from persons under 18 through this website.

If you are under 18, please do not use this website or submit any personal information through it.

If we become aware that personal data has been collected from a person under 18 without an appropriate legal basis, we will take reasonable steps to delete such information.
 
14. COOKIES AND SIMILAR TECHNOLOGIES
 

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to function correctly, while others may be used for analytics, preferences, functionality or other purposes.

Where required by applicable law, non-essential cookies will only be activated after obtaining your consent.

You can find more information about the cookies we use, their purposes and how to manage your preferences in our Cookie Policy.
 
15. THIRD-PARTY WEBSITES
 

Our website may contain links to third-party websites, social media platforms or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend that you review the privacy policies of any third-party websites you visit.
 
16. CHANGES TO THIS PRIVACY POLICY
 

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.
 
17. CONTACT US
 

If you have any questions about this Privacy Policy or how we process personal data, please contact us:

ROYAL DRINKS IBERICA S.L.
CALLE GANDIA 3, ESC. 1, PLANTA 00, PUERTA 6 03509 FINESTRAT - (ALICANTE) SPAIN
B44986974
+34 646 966 679
info@royaldrinksiberica.com